Client Success Stories


Ray T. Towns


Date: July 19, 2022

Posted By: Ray T. Towns

I personally wanted to write and complement your company for excellent professional services provided to me. On May 25th, 2021, I lived through a major fire in my home. There were no injuries thankfully, but there was quite a bit of fire and smoke damage to the property. On that very hectic morning, I met …more

Sarah Mera


Posted By: Sarah Mera

Wonderful and helpful staff!

Steven G


Posted By: Steven G

I am a resident of Breezy Point and in the aftermath of Superstorm Sandy, I was very lucky. The fire that devastated my community ended one door away from my home and the water stayed in my basement. That being said, the siding on my home was melted, the bay window in the front of …more

Kathy Smith


Posted By: Kathy Smith

Had a small fire in my home, but the smoke caused a lot of damage. Kevin made sure me and my family were taken care of right from the beginning. We have two dogs so he helped us find a place that would take them, first in a hotel than in an apartment just two …more

Mary Ann Petrone


Posted By: Mary Ann Petrone

We had a house fire on 10/26/2013. Everything was chaos and there were many people trying to take advantage of our situation. When our adjuster from Rubin and Rosen sat and spoke with us we knew they were the company to go with. They were honest and right on top of everything. They helped us, …more

Ethan Forchette


Posted By: Ethan Forchette

My experience was excellent. I dealt specifically with John Marcino and I could not have been happier. The professional manner in which he assisted with my claim and the timeliness of updates he provided was beyond expectation. It was not only the peace of mind that John provided but he was able to triple the …more

Christine Mulvey


Posted By: Christine Mulvey

We used Rubin & Rosen twice. First for Hurricane Irene and then Superstorm Sandy. The service we were given was invaluable. Jimmy was there for us every step of the way and addressed all of our concerns. We couldn’t have been as successful as we were without him.

Michael B


Posted By: Michael B

My family has used Rubin and Rosen after both hurricane Sandy and hurricane Irene, as well as after a horrific house fire. Ruben and Rosen wasted no time taking action and assuring us we will be taken care of the way we deserve. When your not familiar with the way Insurance claims work and how …more

Kristi Gregotowicz


Posted By: Kristi Gregotowicz

James G. Is amazing and I am so pleased he was our adjuster during our horrible fire! He is on top of everything and genuinely cares for his clients!!

Paul Felicione


Posted By: Paul Felicione

My parents are 84 years of age and had a house fire and were displaced. James Guercio took care of all the details of my parents’ claim and assisted us through the rebuilding process. My parents are back in their homes in less than 6 months after the fire even though there was major damage. …more

Michael Stockstad


Posted By: Michael Stockstad

James Guercio did an amazing job with our fire insurance claim. It is very difficult to know what to do or who to trust after you experience a loss from fire. James and his team helped us navigate through all the processes from filing the insurance claim to restoring family photos. I would highly recommend …more

Bill Zukas


Posted By: Bill Zukas

After tragically losing my father in a house fire in Nov 2013, I contracted with Rubin & Rosen Adjusters to represent me in the claims adjusting process. They were very sympathetic and took the time to explain the entire process to me. They were there with me every step of the way from start to …more

Judith and Gareth. NYC


Posted By: Judith and Gareth. NYC

Around midnight on January 21st, 2015, our Victorian caught fire. It was always going to happen, we just did not know that. Could not know that. The fire started behind a fireplace, in a wall. The fireplace looked sound but, because of some ill-advised work done by the former homeowners, it was not. Whether you …more

Sean Broderick


Posted By: Sean Broderick

I would highly recommend working with James Guercio and Jim Johnson as their professionalism, expertise, and execution is second to none. They have helped me and my family significantly during a tough time dealing with a severe home fire. Their guidance and service have been tremendous and I cannot say enough how GREAT they really …more

Jeff Hunt


Posted By: Jeff Hunt

Rubin & Rosen Adjusters have been a blessing to my family on more than one occasion. First, a fire, second a basement flood. I can’t say enough of the honesty and integrity of James Guercio. I have recommended him to so many of my friends. Not only does he fight for the best cash settlement …more

Elena Geller


Posted By: Elena Geller

I highly recommend this firm for getting insurance reimbursement for your home. I had an excellent experience with James Guercio who took care of filing the claim for me as well as all the steps that had to be taken for me to receive insurance reimbursement. He did a phenomenal job.

Sin3ster


Posted By: Sin3ster

I cannot say enough about “Rubin & Rosen Adjusters”. They are the best of best in all your insurance adjustment needs. I dealt with David in almost on a weekly bases, he was super courteous and professional in relation to my case. If you need an honest insurance adjusting company ” Rubin & Rosen Adjusters” …more

Noam Engelberg


Posted By: Noam Engelberg

James really helped us through some tough times. When our house was flooded we felt overwhelmed by the claim process. James helped explain to us through all the details in an easy manner. He was very attentive as well as managed to claim more than we would be able to receive ourselves. We are very …more

Ettore Daddi


Posted By: Ettore Daddi

John Marciano and his colleagues at Rubin & Rosen did an excellent job in representing my family against our insurance company. Our home was destroyed in a fire and our insurance company was overburdened with claims and could not give us the time of day and when they did they were always “a day late …more

Gus Con


Posted By: Gus Con

Rubin & Rosen were there for me every step of the way. All my concerns were addressed. What I thought would be a long term hardship turned out to be an unfortunate incident with a solution. Thank you James for all your efforts.

Sarah Campbell


Posted By: Sarah Campbell

I could not say enough wonderful things about this company. They handled our very difficult and complicated insurance claim with the utmost professionalism and expertise. This is the company I never knew that I definitely needed, and the outcome of this difficult situation was made a thousand times easier thanks to James, Dave, and the …more

Maho Mizutani


Posted By: Maho Mizutani

I highly recommend Rubin & Rosen Adjusters. If you are placing an insurance claim, something unexpected has happened and could perhaps be in distress. I don’t think I could have handled that smoothly the actual complicated process of placing an insurance claim without them, but also, I now realize that James Guercio’s professional service gave …more

Craig Stewart


Posted By: Craig Stewart

I would highly recommend Rubin & Rosen, my best friend and his family recently had a fire in their home and I have been working with the family to rebuild. James and Mike from Rubin & Rosen have been great to deal with. Always returned emails and phone calls. Dealing with any loss can cause …more

Tony Tambe


Posted By: Tony Tambe

James and his team at Rubin & Rosen adjusters were incredibly helpful after our house fire. They took care of everything and represented us in ways that we never could have done ourselves. Their knowledge and expertise took the burden off of us when we had so many other things to deal with. I can’t …more

Lisa Christy


Posted By: Lisa Christy

I highly recommend James Guercio and Rubin & Rosen Adjusters. The services they provided were beyond amazing. We could not have settled our claim without them!!!!

Aaron Meshon


Posted By: Aaron Meshon

I normally do not write many reviews but I cannot speak highly enough of Rubin and Rosen Adjusters…especially David P. David helped my family and I after a devastating fire. From the countless calls and organization to always being available for me, with professionalism and also humanity, David was amazing. In the toughest times of …more

Evelyn Coney


Posted By: Evelyn Coney

I would highly recommend David for anyone who needs help with an adjuster. I used him for water damage to my apartment and he was beyond exceptional. David came to the apartment, worked with my insurance company, and even after all was said and done with them – he is STILL helping me with getting …more

Donna Sullivan


Posted By: Donna Sullivan

Highly recommend James Guercio with Rubin & Rosen. He is incredibly skilled, knowledgeable, and available to support your needs. I was extremely satisfied with his attention to detail and always confident he was looking out for our best interest.

Ellen and Joe Fradella


Posted By: Ellen and Joe Fradella

Our home was severely impacted by Superstorm Sandy. Fortunately, we referred to James at Ruben and Rosen by a neighbor. There is no way we could have navigated the insurance red tape and nightmare adjusters alone. James and his staff handle everything professionally and compassionately. We were treated like people and not numbers. They dealt …more

The Tafe family


Posted By: The Tafe family

Hi James, recently I had someone ask me if I could give them any advice after they had a significant house fire and it brought back memories as you can imagine. I told them the best advice I could offer is to give you a call and see if you could be of help. I …more

Steven . G


Posted By: Steven . G

I am a resident of Breezy Point and in the aftermath of Superstorm Sandy I was very lucky. The fire that devastated my community ended one door away from my home and the water stayed in my basement. That being said, the siding on my home was melted, the bay window in the front of …more

Maureen H.


Posted By: Maureen H.

“A thousand thanks for facilitating the Allstate Flood and supplement awards for me. John, I can’t express my gratitude enough for the hard work you did on my behalf”

Nimrod O Ollivierre


Posted By: Nimrod O Ollivierre

“Rubin & Rosen Adjusters were very professional and efficient in handling my insurance claim. James Guercio was very patient and took extra care and time to explain the whole process to me thoroughly. Mr Guercio took all my calls even outside of normal working hours, he addressed all my concerns and answered all my questions …more

Anonymous Client


Posted By: Anonymous Client

“very professional!handled properly from first day of my fire until i moved in.”

R.k


Posted By: R.k

“This adjuster really assisted when my family was in a time of need. They helped me with every part of my claim, they were very Profesional and would always say to use a private adjuster. R.k”

Cynthia D. Cousins and Family


Posted By: Cynthia D. Cousins and Family

“My home caught fire on in February, 2007 and Ruben and Rosen were referred to me by a friend. I was relieved when I began to speak with their adjusters as opposed to the others lurking outside of my home after the fire. I have been extremely delighted but not surprised by the always timely …more

JoAnne Filice


Posted By: JoAnne Filice

“Dear James, I just wanted to express to you my “Thanks” for all the hard work, caring and kindness you have shown me during the last 6 months regarding the fife at my home on Freeborn Street, Staten Island. Never in a mimon years would you think something like this could happen to you and …more

DM


Posted By: DM

“this horrendous ordeal of paperwork and obstacles after the fire in my home.the professionalism of the office and the adjusters truly helped.they had a excellent job performance.”

Melissa Garofalo


Date: March 13, 2020

Posted By: Melissa Garofalo

New York

“Dear James, This letter is to express my deepest gratitude for supporting my family through a tragic time in our lives. When a fire, forced us out of our home on Christmas morning (our son’s first Christmas). devastation struck! As my husband and I watched helplessly the flames engulf our home, ‘remember so vividly thinking, …more

The Hunt Family


Date: March 7, 2011

Posted By: The Hunt Family

“Regarding Rubin and Rosen Adjusters To whom it may concern: This letter is to express my appreciation, for quality service and professionalism from James Guercio . From the moment I met James, he was patient and understanding of the distraught and emotional loss associated with our house fire. Rubin & Rosen took the time to …more

Olga and Daniel Mulligan


Date: March 1, 2011

Posted By: Olga and Daniel Mulligan

Floral Park, New York

“We were never prepared to deal with a disaster (such as a fire) in our lives. Such was the case when we had to deal with our home burning down. We were not at all prepared, nor knowledgeable about the enormous task and demands that are required to putting your life back in order. Within …more

Fran Favaloro


Posted By: Fran Favaloro

Date of Posting: 25 February 2011 Brooklyn, New York

It is my pleasure to write this letter of recommendation on behalf of public adjusters Rubin and Rosen and especially James Guercio. Last January my parents suffered a fire at their home of 40 years. Our first and foremost concern was that of their safety and health as well as the safety and health of …more

Ian Jackson


Posted By: Ian Jackson

Queens, New York

“We were having considerable trouble dealing with our claim and no one could devote the time necessary to deal with our mess. Right from the start James G. from the Brooklyn office made us feel comfortable and we we’re confidant that we were in good hands. The settlement which was arrived at after retaining your …more

Vivian Pagan and Family


Posted By: Vivian Pagan and Family

New York

“I only hope you never have to experience a lost due to a house fire. I unfortunately did, back in February 2009; I lost my home to a fire. It was one of the most stressful, depressing experiences me and my family have ever endured. Can you imagine how lost you feel when something like …more

Aldoc


Date: February 12, 2011

Posted By: Aldoc

Date of Posting: 27 February 2011 Submitted through http://www.google.com

while handling my insurance company during the fire. they were there for us all the way, handled every issue quickly, and made my family and me very comfortable.

Public Adjusters of New York and New Jersey


Anytime your home or other dwelling has been ruined or severely damaged, it is essential that you protect your property and the interest of your investment by enlisting the services of a Rubin and Rosen. We can provide the assistance you need by helping you to work through the entire insurance process. A Rubin and Rosen Public Adjuster is expertly trained in analyzing the extent of the damage to the property in order to make a proper assessment.

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Hiring Mike Butler and his team at Rubin and Rosen adjusters was one of the best decisions I have ever made. My family suffered a home fire and our house...
The best I could've hoped for in terms of service and communication for a house fire. and would recommend to anyone dealing with a similar situation. They...
I want to thank Michael, and Rubin & Rosen Adjusters for getting my fire claim paid. Rubin & Rosen Adjusters' ability to substantially increase my insurance...
James and his team are paralleled to none. My wife and I were VERY VERY skeptical of using anyone to assist with our burst pipes but after the insurance...
One one the worse days of your life and you have to deal with the lost of not only property and memories but dealing the beaurocracy of insurance companies....
In a world where you know your insurance company is going to do whatever is possible to avoid paying you it's good to have an adjuster on your side. Mike B...
Knowledgeable, friendly, timely, fair, and effective. We can't say enough about how they've helped us through several issues over the years, including water...
I cannot express enough how grateful my family and I are for the outstanding service we received from Jimmy at Rubin & Rosen Adjusters. After a traumatic...
Anton is the best - very knowledgeable, responsive, ready to go an extra mile to get the best results for a client. When fire happened at our house, we had...
I recently experienced water damage in my house and was fortunate enough to find this restoration company to help me with the restoration process. From the...
These guys were absolutely amazing and were led by Mike, which whom I did most of my communication with. Once I was told the home had a fire, I get many...
We had a burst pipe over our tenant's kitchen that caused irreparable damage. Since we needed to replace everything from floor to ceiling, we decided to put...
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Rubin & Rosen Adjusters is on YOUR team. We help you navigate the insurance policy and the claim process maze. We research, document and substantiate your damages and assert your right to recover from the insurance company. Without the guidance and assistance of experienced professionals, most insured consumers are at the mercy of the insurance company. Would you represent yourself in a court of law? We bring together the people and resources necessary to yield the best results for YOU.

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