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JoAnne Filice

“Dear James,

I just wanted to express to you my “Thanks” for all the hard work, caring and kindness you have shown me during the last 6 months regarding the fife at my home on Freeborn Street, Staten Island. Never in a mimon years would you think something like this could happen to you and only to fmd out that there are Insurance Adjusters out there or shou1d I call them ambulance chasers that only care about themselves and making a buck. But you were different, right from the start you showed that you cared and wou1d do whatever you cou1d to help me without pressure and with kindness during a very difficu1t time.

If you ever want to use me as a reference, please do not hesitate to call me on my cell xxx-xxx-xxxx.”