Our Reviews and Customer Feedback
Namkyung K.
11:54 01 Jul 24
The best I could've hoped for in terms of service and communication for a house fire. and would recommend to anyone dealing with a similar situation. They...
Naresh S.
09:06 27 May 24
I want to thank Michael, and Rubin & Rosen Adjusters for getting my fire claim paid. Rubin & Rosen Adjusters' ability to substantially increase my insurance...
Anthony P.
15:44 04 Apr 24
James and his team are paralleled to none. My wife and I were VERY VERY skeptical of using anyone to assist with our burst pipes but after the insurance...
Anthony D.
21:36 25 Nov 23
One one the worse days of your life and you have to deal with the lost of not only property and memories but dealing the beaurocracy of insurance companies....
Billy K.
09:30 30 Oct 23
In a world where you know your insurance company is going to do whatever is possible to avoid paying you it's good to have an adjuster on your side. Mike B...
Noelle M.
12:51 19 Oct 23
Knowledgeable, friendly, timely, fair, and effective. We can't say enough about how they've helped us through several issues over the years, including water...
Tami S.
07:26 02 Sep 23
I cannot express enough how grateful my family and I are for the outstanding service we received from Jimmy at Rubin & Rosen Adjusters. After a traumatic...
Ben S.
13:34 24 Aug 23
Anton is the best - very knowledgeable, responsive, ready to go an extra mile to get the best results for a client. When fire happened at our house, we had...
Bonnie Williams
16:35 22 May 23
Bryan from Rubin and Rubin from the beginning of our house fire has not only been extremely helpful and on point with every detail in guiding me through the next steps of the process but also kind and sensitive to our families loss. He showed up on the first day of me shuffling through all our possession remains and made me stay focused when I wanted to cry up in a ball. He has always responded to every question we have had and picked up his cell phone even on off days with his family. I can’t thank him and his company enough from the bottom of our hearts to helping my family get through the worst time hassle free. We are finally settled and it all is just a distant memory.I highly recommend anyone that is searching for a private fire adjuster to use Rubin and Rubin and if your lucky enough to get Bryan then that would be even better!
chandra soomai
17:09 15 May 23
Thank you David for service you guided us all the way it was great working with you.Your service could not be better the best I will definitely recommend your company.thank you again
Syed Rasool
12:47 05 May 23
Many many thanks to Mr David Poggioli who works on my claim as adjuster he took very good care with excellent experience response makes me so happy as well as good and honest advisor also help me recover more than I thought for the damagefrom fire on my building
Robert Helf
14:41 01 May 23
Our home was destroyed by fire and we hired Rubin & Rosen the next day From that point on they handled everything through our insurance carrier including emergency housing clean up restoration loss of contents and construction It’s a long process and we couldn’t have done it without themHighly Recommend them
Richard Schwamb
10:58 01 May 23
Rubin & Rosen Adjusters were there every step and answered any question my family and I had. For this unforeseen tragic incident. And handled they entire process. Bryan and his team treated us as family members. My family and I cannot thank them enough.
angeles gallimore
18:32 27 Apr 23
They are:ReliableRespectfulResponsibleAnd Resourceful
dennis petersen
14:52 27 Apr 23
I must tell you that on Dec 24th I came home to a nightmare at my home. My oil burner backfired and covered my home in soot and smoke. What a Christmas surprise. I've known Brian but not what he did at Rubin&Rosen. Well what he does is magic. He orchestrated a complete recovery effort. First the air scrubber company to clear the air then the cleaners to remove soot on everything and lastly the damage estimators who went over every issue. Brian did all this with ease that brought a calm to our family after this nightmare. This Company is outstanding and their personal touch gets it done.... I would highly recommend Rubin&Rosen .
Stefani Giordano
14:50 27 Apr 23
I can’t say enough about Rubin and Rosen. I had a puffback a few months ago and had no idea where to begin with making a claim. After speaking with Bryan he assured me that he and his company would take care of everything and they did not disappoint. From the many phone calls and appointments with different cleaning companies, to the back and forth with my insurance company, Bryan handled it all. He checked in regularly and kept me updated throughout the entire process. He was very knowledgeable in every aspect of the claim, whether it had to do with the health/safety issues that arose or the finances. He answered my (many) questions, and fought hard to get me everything I was entitled to when my insurance company was not looking to pay for certain damages.
Anne Sudano
21:43 24 Apr 23
Brian was our adjuster and he was great always there when you needed help with anything. Would Liston to you when you needed help with things that you did not know what you were doing. Even when he needed papers filled out and I could not do it he was so patient with helping me step by step always keeping us up to date with what was happening. Everyone that he sent our way has been very good. And sympathetic to our situation and patient with our concerns regarding what was happening and how all this works. I 120 percent recommend Brian butler and his company. After this experience I tell people that they have to get an adjuster and that I have a great one if you need one. Thank you so much for the work you do we appreciate it so much.The comfort and putting my mine at ease helped so much. You have no idea how devastating it is till you experience it. Thanks for being there for us.much need help you gave us when it was needed.
Christine Pappas
17:24 24 Apr 23
I would highly recommend Rubin & Rosen adjusters. Brian came to my house while the flood was happening. He was helpful, knowledgeable, and understanding of the stress that comes when the unfortunate circumstance arrises when water damage is happening. Brian was on our side the whole time, especially when it came down to pricing ,and what we were entitled to with our insurance. Without Brian we would have not known what do with the first quote we got from our insurance company. He had his team of consultants working with him 100% of the time. We are very grateful that Rubin & Rosen was recommend to us from friend who had a great outcome with them as well. I give this company more than a 5 star review. They deserve a million stars!Do not look any further, Rubin & Rosen is one of the best companies we have worked with! 🙂
Vladimir Fedosseev
15:12 19 Apr 23
Highly recommend this company! We had the pleasure of working with Jimmy Johnson, he was professional and straight forward with us, we felt very comfortable and confident. Jimmy Johnson really helped guide us through our claim, assisted with all our needs at the time of the fire damage and was always available to answer all questions throughout the process. Insurance company tried to lowball our settlement, we are very lucky to have had Jimmy Johnson on our side! Thank you!
Mj A.
03:54 07 Apr 23
I recently experienced water damage in my house and was fortunate enough to find this restoration company to help me with the restoration process. From the...
Paul Warner
15:04 04 Apr 23
The morning after our garage fire we had the good fortune to meet Bryan who thoroughly explained the entire process that laid before us. It was hard enough coping with the aftermath of the fire without adding the concern of dealing with the insurance company. So soon after Bryan left, we made the sound decision to hire Rubin & Rosen Adjusters who directed and oversaw our path back to normalcy.All of the companies associated with Rubin & Rosen who were brought on board for cleaning and restoration, appraisals of the fire damage to the interior and exterior of our house and its contents, the dry cleaning of clothes and duct cleaning were extremely professional, kind and compassionate.It was a long and sometimes circuitous path, but Bryan was there every step of the way to help guide us through it. Every phone call to either Bryan or James was responded to quickly with answers soon following. We highly recommend Bryan and his associates at Rubin & Rosen Adjusters. We were extremely pleased with the outcome in every way!
Glenn Mckeown
21:23 03 Apr 23
I recently had some water damage in my kitchen from a dishwasher leak. Bryan Butler from Rubin and Rosen Adjusters came to access the damage. Bryan could not have been nicer, more knowlegable , and professional. Bryan's calming demeanor, got me through a very stressfull situation, his expertise made it possible for my insurance company to give me a generous check for the water damage. I can't thank Bryan enough, and would absolutley refer Bryan from Rubin and Rosen adjusters to family, friends and to anyone who had the misfortune of any damage to their home from any sort of mishap. Bryan Butler thank you for being the best at what you do.fromGlenn Mckeown
Joseph Eskenazi
21:03 20 Mar 23
James Guercio at Rubin & Rosen Adjusters was a pleasure to work with . He was very professional and knowledgeable and gave us information that we never would have known. There was a flood in my sisters house, and he walked us through what needed to be done. He responded quickly and answered all of our questions. I would highly recommend him and appreciated all of his help.Cathy & Joe Eskenazi
Donna Sullivan
20:42 20 Mar 23
When you need a job to be done with experience, knowledge, expediency and care, Jimmy Guercio and Dave Poggioli are the men to call upon. Grateful for these two for handling a difficult situation with urgency, confidence and commitment to their client’s well being.Keep up the great work…thanks for removing the worry and fear of next steps or any complications. Seamless!
Max Plyshevsky
18:08 19 Feb 23
After 4 years of trying and failing to get my structural claim paid, David Poggioli got the job done. Great success 👌Highly recommended!
Abayomi S.
13:13 19 Jan 23
These guys were absolutely amazing and were led by Mike, which whom I did most of my communication with. Once I was told the home had a fire, I get many...
Julie Rand
16:06 26 Oct 22
I can't speak highly enough of James Guercio and the work he did for me and my family. He went above and beyond to make a difficult situation that much easier. If you are looking for an adjuster Rubin & Rosen is the company for you!
Briana Nunez
14:20 03 Oct 22
Highly recommended! I had a hot water heater leak in my finished basement causing massive damage. Dealing with my insurance was a complete nightmare! I finally contacted Dave from Rubin and Rosen and he completely took over my claim. He explained everything thoroughly and made sure I received what I deserved. If you’re looking around to have someone represent your claim, look no further! It was 100% worth it!!
Alfredo Quinones
17:11 27 Sep 22
They are relentless in getting the job done correctly. I was Mobilize and couldn't handle the intricate details of the claim process, Rubin & Rosen Adjuster was a blessing for me during difficult times. Thank you..
Josephine Sharkey
00:47 01 Sep 22
Thank God we had James from Rubin and Rosen adjusters’ contact information. We had a fire at our rental property in Brooklyn that we are were planning to sell. We were notified by the tenants that there was a fire and we called James from Rubin and Rosen adjusters. As soon as the fire department was done, they had a company in their closing up broken windows and securing the property. They took a nightmare of a problem and turned it into a manageable situation. They handled all the complicated insurance processing, brought in the contractors to stabilize the building and we were able to sell. We felt we got a very good claim amount. We are a complicated client because we are several different family members with different personalities. James handled us and our concerns with the utmost professionalism. It’s the only way to go. So glad we made the call.
len rosenberg
21:09 04 Aug 22
Amazing service! So glad that we hired Rubin & Rosen to assist us with our claim. James Guercio was phenomenal. He explained everything to us and made the entire process run smoothly. If I could give them 10 stars, I would! Highly recommend.
Lyndsay Strandell
18:51 04 Aug 22
I highly recommend James Guercio at Rubin and Rosen, I can't recommend him enough. My insurance company was giving me a hard time about a claim and I was way out of my depth, so I called James. He clearly knows the business inside and out, and explained everything very clearly and thoroughly to me. He responds quickly, he checked all the documents, and he gave me great advice. My insurance ended up approving my claim because of James. I am truly so grateful and will always call him before anyone else the next time I have an insurance issue.
Ron Rice
01:58 27 Jul 22
Absolutely recommend Rubin and Rosen. I’m convinced they got me thousands more than what my insurance company would’ve given me if they weren’t advocating on my behalf. Mike was my main point of contact and James came to my house to be there when the insurance company’s field adjuster came. Both were very professional and very knowledgeable. At the beginning, when I was trying to coordinate things between them and my insurance company, Mike simply told me that they were going to take the burden off of me and they’d take care of everything going forward, and they did just that. I couldn’t be more grateful for all the time they saved me and all the money they got me
Tia K.
17:23 22 Jul 22
We had a burst pipe over our tenant's kitchen that caused irreparable damage. Since we needed to replace everything from floor to ceiling, we decided to put...
Courtney R.
06:53 20 Jul 22
SO glad we hired Rubin & Rosen to be our adjusters when we had damage to our house. James Guercio handled our claim and he helped us every step of the way....
Nadine A.
20:56 19 Jul 22
I never thought I would need the services offered by Rubin & Rosen Adjusters... until the unexpected happened and I did! They listened carefully, answered...
Patrick Spinosa
15:59 03 Jun 22
I definitely recommend Ruben and Rosen adjustersThey were very professional,The made my life much easier.They did everything for me after the flood destroyed my house.5. StarsThank you James.
Jacqueline G.
19:34 10 May 22
I am more than pleased with the service provided by Rubin & Rosen adjuster.s. I am specially impressed by Mike Butler professional expertise and all his...
Shaik H.
06:53 05 May 22
Rubin & Rosen Adjusters they did the great job. They fight for me and get good result very short time. They always on top of the everything and comunicate...
Asela Kalukeerthie
12:40 07 Apr 22
I would highly recommend the services of Rubin& Rosen adjusters to any home owner who is seeking assistance on claims for any home damages.I worked with Mr Bryan Butter from this company for my home insurance needs and got great results. He was an ultimate professional and was attentive to all my recovery by guiding through the process.Thank You
SJ B
21:58 04 Apr 22
Five stars - we had a fire that was really terrifying and having James and Bryan in my corner really made me feel confident in getting through this - they were very attentive, helped me with some unique issues I was having, and were there to advise and help me every step of the way - highly recommended
fran nordstrom
15:35 22 Mar 22
I highly recommend Rubin & Rosen Adjusters. They offer exceptional service when dealing with insurance companies and truly make your life MUCH easier after suffering damage to your home. We met with Bryan the day after our house fire. His professionalism and compassion convinced us they were the company to hire. They saw us through every step of the restoration and we couldn’t be more grateful.
Francine Moustakalis
14:05 04 Mar 22
We had a BBQ fire at the house which had caused significant damage. We were introduced to Bryan and he took what could have been a long drawn out process of filing claims , headaches and fighting for what you deserve and not getting the bare minimum a smooth process.. He took care of everything. His professionalism ,dedication and passion for what he does from the moment he came on scene to the completion of the process WAS OUTSTANDING. It was a great experience knowing we could turn over the process to him. We highly recommend him!
Matt L.
06:56 07 Feb 22
We suffered the trauma of a fire in our building. It was devastating as some of you know. We were advised to hire a public adjuster. From three or four...
Jordan Rosenbaum
01:05 30 Jan 22
Todd Lenson
19:42 28 Jan 22
I had an excellent experience. James was extremely responsive, very professional and a pleasure to work with. I would highly recommend them.
siana lela
01:46 27 Jan 22
When life hits you hard, and I mean really hard, you need the right people to help you through the process. We had a house fire in the middle of the night, it was the worst experience anyone could have. I’m so glad we found Jimmy Johnson as our adjuster, we had no idea how to even begin approaching the process, and he made it really easy for us to go through. We can’t thank him enough for everything he’s done to help our family get back to our regular lives.
Suzanne S. Meyer
00:43 09 Dec 21
Rarely do I ever write a 100% positive review like this. But James Guercio was an outstanding expert in all matters related to this very complex process. We were faced with a traumatic and frightening experience of loss (rather not share the details) and dealing with our insurance company had the risk of making matters even worse. But James led us through the process with kindness AND expertise - a great combo! And in the end, his help was spot on in all regards. I cannot thank him or this company enough. Highly highly recommend them. They know what they're doing. And then some.
Rich G.
08:45 29 Nov 21
Anton was really helpful and on top of everything. Dealing with insurance companies is such a pain so having Rubin & Rosen to take care of our insurance...
Casey A.
18:06 26 Nov 21
We recently moved into our new home and upon moving in found there was a plumbing issue where there was a flood from one floor to the next damaging many...
Robert Portesy
01:56 09 Nov 21
Angelina Quintana
16:21 22 Sep 21
Michael Scorrano
12:53 01 Sep 21
They made the process of dealing with the insurance company after a damage to our home painless. I highly recommend contacting them if you are ever in the unfortunate position to need to deal with your insurance company after suffering a property loss. Very professional.
Nicole Bell
23:49 19 Aug 21
I'm so thankful I had Rubin & Rosen to lean on and act on my behalf. Like most homeowners I paid my annual insurance premium and never really thought I'd have to use it. In 2019 when my fire occurred I didn't know how much I'd need an advocate such as them on my side. They worked tirelessly to ensure everything was handled fairly and to my satisfaction. To anyone who thinks they can go it alone I'd say you have no idea what your up against, you really need a team like Ruben & Rosen.
CHEF ROY
00:47 11 Aug 21
Great company they went above and beyond what was asked for. Whenever we called or emailed the response time was very quick. I will definitely recommend them.
Donna Rizzo
16:06 07 Aug 21
Rubin and Rosen Adjusters were truly like angels helping us navigate a terrible situation. David had our back every step of the way after a fire inour home.Having a fire in a home is of course an awful and scary experience. One loses their sense of security and foundation along with their personal property and place of residence. Thankfully, we did not sustain any injuries. However, I never would have expected the chaos that ensued after the fire. Dealing with insurance companies and trying to sort through next steps is its own special kind of nightmare. And trying to deal with that - making lists of property, endless phone calls, submitting receipts, trying to be reimbursed while finding a place to live - felt insurmountable.The single best thing that my family did in the aftermath of the fire was to turn to Rubin and Rosen. After making that initial decision to hire a public adjuster a huge weight was lifted. David was extremely knowledgeable, available, kind, and calm. We also worked with Gigi who is on top of her inventory game and many of the experienced and professional staff in the Rubin and Rosen office.The Rubin and Rosen team took over and delivered! They were able to maximize on our insurance benefit (which insurance companies, I've learned make very difficult to do) and provided us with guidance, reassurance, and peace of mind. I cannot imagine going through this experience without them. David was always in our corner and is still working to ensure that we are made whole to rebuild after this unfortunate event. I am so grateful and highly recommend them. Rubin & Rosen is the help you need.
Donna R.
09:12 07 Aug 21
Rubin and Rosen Adjusters were truly like angels helping us navigate a terrible situation. David had our back every step of the way after a fire inour...
mss y
16:21 16 Jul 21
David Poggioli got us our claim settlement in record time, always responsive to my questions and inquiries. He took great initiative and efforts to help us get what was due to us. I highly recommend this company.
Herm M.
14:51 23 Jun 21
I would like to thank Rubin and Rosen and Anton for there work. Very transparent trust worthy and communicative and extremely knowledgeable thank you for...
Brian W.
17:15 06 Jun 21
Mike Butler and team are dedicated, reliable, dependable. During a very difficult time my family was going through because of a house fire Mike Butler was...
Asia Harris
14:51 22 Apr 21
Jimmy Johnson thank you for your outstanding professionalism throughout my entire process. This was my first claim and I did not know what to expect, previously I had heard horror stories about public adjusters, but you are an exception, thank you for being forthcoming. We could not have accomplished this without you, my family and I are grateful for your experience and expertise. Also, I have comfort in saying that I trusted you and you delivered. You're the Best!! Thank you.
Kenneth Insinna
00:13 07 Apr 21
I used Rubin and Rosen Adjusters when my neighbors' house caught on fire and my house received damage. Jimmy was our adjuster and he did an excellent job. He was on top of everything and always promptly returned phone calls. I highly recommend anyone with damage to their home to use them
Asia H.
14:13 31 Mar 21
Jimmy Johnson thank you for your outstanding professionalism throughout my entire process. This was my first claim and I did not know what to expect,...
francyn Bailey
21:43 26 Mar 21
Jimmy Johnson from Rubin and Rosen was absolutely fantastic to work with. He is very professional and made sure to give my husband and I updates throughout our claim process. This was our first claim and he made the process quick and easy. He got us 5x's more money then what the insurance company was originally offering. Thanks to Jimmy I was able to fix my house the correct way.Francyn B.
Francyn B.
13:58 26 Mar 21
Jimmy Johnson from Rubin and Rosen was absolutely fantastic to work with. He is very professional and made sure to give my husband and I updates throughout...
Ramona Alers
02:31 18 Mar 21
When my husband and I were awakened in the early morning of April 2020, Easter Sunday, by flames in the back of our house resulting from a fire, you can imagine how the following hours were filled with pain, confusion and a profound sense of loss.Never having expierenced such a devestating event we realized that guidance was needed to take the steps toward processing our claim. Our children suggested we hire a public adjuster, and even though we were skeptical at first decided to go that route.After meeting David Paggiolio, of Rubin and Rubin, we realized that this was a right step for us to take. A calm, polite, respectful demeanor was exactly what we needed, and what David conveyed to us in our first meeting.Since the inception of the process, we were satisfied with the handling of our claim. David and his team ensured that a thorough inventory was done. He mediated with the insurance company greatly on our behalf, resulting in a satisfactory outcome. He also recommended an excellent contractor.Please know that we highly recommend David Paggolio, of Rubin and Rubin to anyone who needs guidance and help in an emphatic and professional manner on a project of this scope. We thank him and his team for the excellent, professional service provided to us.When we could not see the light at the end of the tunnel of what was a devestating event, eventually became an expierence that resulted in a beautiful home that my husband and I will enjoy sharing with family and friends.
Gaby Lapus
16:58 27 Feb 21
My husband and I feel so fortunate to have worked with David Poggioli at Rubin and Rosen. I will try to keep the review concise - but this experience has taught me the value of reaching out and trusting a public adjuster when dealing with a substantial insurance claim.Our 2 family in Park Slope suffered substantial water damage after freezing temperatures caused an uninsulated water pipe along an external wall to freeze and burst. We documented the damage with videos and photos and various receipts. Our insurance company first tried to dissuade me from filing the claim. They later did make an offer after inspections etc. However, after consulting with David we trusted him to manage the communications and negotiations. I sent him all my photos and receipts and was able to limit the time, worry, stress and interaction with our insurance company. And we ended up with approximately triple the amount that they initially offered us.The fee that we paid Rubin & Rosen was money well spent. Also, the renovation work took much longer than expected. We had a delay of 7 months waiting for DOB approval for the work in our home. The water damage led us to discover the home's wooden beam foundation needed to be removed and replaced with poured concrete foundation, etc. The insurance claim is usually paid out and liquidated within a 12 month period but with the DOB permit delay, the delay in construction because of stop work orders during Covid 19 in NY in 2020, and issues during construction, it took us over 12 months.David helped us throughout! He made sure we were able to claim the full amount. Also, his calm and rational approach to the property damage and managing the insurance claim turned a nightmare into something manageable. I had also received help and support from his colleague Beth -- I highly recommend their firm and these specific professionals!
Gaby L.
08:55 27 Feb 21
My husband and I feel so fortunate to have worked with David Poggioli at Rubin and Rosen. I will try to keep the review concise - but this experience has...
Robert Hart
16:08 23 Feb 21
We had an amazing experience with Rubin and Rosen Adjusters. Our toilet flooded and ruined our floors and walls on the first floor of our home. We worked with a representative from Travelers insurance and were disappointed with the interaction and claim payment offered. We then connected with James Guercio from Rubin and Rosen and he was awesome. James was professional, rapid in his responses and expert in negotiating our situation. In the end, with his industry knowledge, he secured us over TWICE the amount of claim payment for the repairs. We would not have been able to restore the home without the additional claim payment that he recovered. And his fee was nominal, completely worth it and covered by the insurance payout. I give Rubin and Rosen my highest recommendation.
Shabana A
01:07 15 Feb 21
These adjusters were not only dependable and transparent in every way. They were empathetic and truly did their best to advocate for me. The appreciation I have for their effort is beyond what words can describe. Very grateful. I recommended them without hesitation
Suzanne Macolino
01:35 23 Jan 21
My family had an unfortunate accident to our home. We are so glad we used Rubin and Rosen Adjusters! They took over with all the paperwork and follow up with our insurance company and communicated with me throughout the process. We had to move to temporary housing and it made our experience virtually stress free ! We recommend them 100 % very professional, knowledgeable and detailed! We used James and appreciate the level of service !!
alicia fast
14:52 22 Jan 21
This company is absolutely amazing! They are extremely knowledgeable and professional. James and his company made an incredibly sad and stressful time for our family much easier. We cannot thank them enough!
Alicia F.
06:48 22 Jan 21
Amazing company and so helpful during a terrible time for our family! James and his firm have done everything to make what should be an incredibly...
Ray Stefanik
18:44 15 Jan 21
Thank You James Guercio for the great work you did on my house !
Sue M.
20:30 06 Jan 21
They were amazing Rubin & Rosen helped take away hours of follow up with our insurance claim as a result stress free! They are always available Professional...
Marie T.
10:08 02 Dec 20
Yelp review for DaveIn this day and age having insurance is a necessity, whether it's medical, auto, home, life insurance, etc., and one rarely gives it...
Alan Phillips
08:24 22 Nov 20
Highly recommend James Guercio with Rubin and Rosen. James is incredibly skilled, knowledgeable and makes himself available any time. He knows how to deal with the insurance companies which results in higher settlement. I would add that their small fee is definitely worth their service. I am sure that amount received is much more than what would have been able to negotiate on our own.
Kelley S.
06:22 17 Nov 20
James was professional and always available. He was terrific in every way. James guided us through the process that would've been impossible without him....
Chandra G.
04:50 06 Nov 20
Awesome service with this company. My home was severely damaged when my neighbors house caught on fire. David and Anton were nothing short of amazing...
Michael Pomerantz
19:20 14 Oct 20
These people are outstanding. Five stars is not enough. Dave and James were available any time I needed something or even had a question about anything at all times. They were in constant communication and always updated me on any new developments. Unless you have intimate knowledge of the insurance adjustment field it is so important to call this company to represent you. This is a confusing field and Rubin and Rosen are experts in navigating it.
GUS CON
22:47 29 Sep 20
Rubin & Rosen were there for me every step of the way. All my concerns were addressed. What I thought would be a long term hardship turned out to be a unfortunate incident with a solution. Thank you James for all your efforts.Update 9/29/2020James continued to assist me long after my home was repaired. Even after our business dealings were concluded, he returned my emails and obtained information and documents needed. Count on James and his team to help you through difficult times and beyond.
Donna Sullivan
16:31 15 Jul 20
Highly recommend James Guercio with Rubin & Rosen. He is incredibly skilled, knowledgeable and available to support your needs. I was extremely satisfied with his attention to detail and always confident he was looking out for our best interest.
Evelyn Coney
14:07 08 Jul 20
I would highly recommend David for anyone who needs help with an adjuster. I used him for water damage to my apartment and he was beyond exceptional. David came to the apartment , worked with my insurance company and even after all was said and done with them - he is STILL helping me with getting companies to remedy my damage. He is always available and goes above and beyond. THANK YOU DAVID!!!!!
Aaron Meshon
01:10 29 May 20
I normally do not write many reviews but I cannot speak highly enough of Rubin and Rosen Adjusters...especially David P. David helped my family and I after a devastating fire. From the countless calls, and organization to always being available for me, with professionalism and also humanity, David was amazing. In the toughest times of our lives we really felt in great hands with David and the team there . Thank you so so much , I really cannot recommend David and the team there enough. A+++++
Lisa Christy
17:38 04 Mar 20
I highly recommend James Guercio and Rubin & Rosen Adjusters. The services they provided were beyond amazing. We could not have settled our claim without them!!!!
Craig Stewart
13:14 16 Feb 20
I would highly recommed Rubin & Rosen, my best friend and his family recently had a fire in thier home and I have been working with the family to rebuild. James and Mike from Rubin & Rosen have been great to deal with. Always returned emails and phone calls. Dealing with any loss can cause a great amount of stress, James and Mike have gone above and beyond to make this process a lot less stressful.
Tony Tambe
13:33 11 Feb 20
James and his team at Rubin & Rosen adjusters were incredibly helpful after our house fire. They took care of everything and represented us in ways that we never could have done ourselves. Their knowledge and expertise took the burden off of us when we had so many other things to deal with. I can't recommend them highly enough.
Teddy J.
13:09 27 Jan 20
Anton was incredibly helpful in navigating my claim. The insurance process is highly confusing and Anton keyed into the important elements right away. This...
Maho Mizutani
00:45 06 Sep 19
I highly recommend Rubin & Rosen Adjusters. If you are placing an insurance claim, something unexpected has happened and could perhaps be in distress. I don't think I could have handled that smoothly the actual complicated process of placing an insurance claim without them, but also, I now realize that James Guercio's professional service gave me a little peace of mind during a difficult time. Very glad to have chosen their service.
Donna Sullivan
23:39 19 Aug 19
Highly recommend Jimmie Guercio, adjustor. He is professional, thorough and diligently works hard to provide the best outcome. We are very appreciative of the work of Jimmie and those at Rubin & Rosen Adjusters.
Sarah Campbell
15:16 07 May 19
I could not say enough wonderful things about this company. They handled our very difficult and complicated insurance claim with the utmost professionalism and expertise. This is the company I never knew that I definitely needed, and the outcome of this difficult situation was made a thousand times easier thanks to James, Dave, and the entire team at Rubin and Rosen. If you EVER need to file an insurance claim, DO NOT do it without these adjusters. They made the world of difference for our family and we could not be happier with the outcome. We're finally on the road to the rebuild of our home.Edit- I thought I had posted this review MONTHS ago, and I never hit post!! I just came back to this review to post an update because I am just continuously blown away by James Guercio and his team and Rubin and Rosen. We have been back in our home now for over a month, and there are just SO. MANY. THINGS. that need to be done after the fact. After you think that the claim is settled and over, things just keep coming up that need to be submitted to the insurance company and handled professionally. I'm a pretty detailed and organized person and I would be SO lost without James. His official "job" for our claim was literally over months ago, yet, he has stuck by my every email and text to ensure that everything is finalized properly and that we get the outcome that we need. (We settled for over $100,000 more than what the insurance company initially offered us.)I do not know how people are able to get through home disasters without public adjusters. I would have happily given them 5 times their fee. It gives me anxiety to this day just thinking about how things would have gone without James.Thank you SO much, you guys. From the very bottom of our hearts.
Stephanie Cheng
01:11 21 Apr 19
Judith and Gareth NYC
11:39 05 Oct 18
Around midnight on January 21st 2015, our Victorian caught fire. It was always going to happen, we just did not know that. Could not know that.The fire started behind a fireplace, in a wall. The fireplace looked sound but, because of some ill-advised work done by the former homeowners, it was not.Whether you are reading this because you have suffered a fire or a flood or some other calamity, one thing we share is we both know how disorienting this moment is. And while you do have our very real sympathy, what you actually need is help.Now.I will not sugar coat this and say the path back is easy. It is not. Worse, the insurance company is no longer your friend. The insurance company adjuster is not looking out for you. What you need right now, more than anything, is someone on your side.We chose to retain Rubin and Rosen. And you should too.In this moment, you are wondering “Is it worth committing part of the final settlement to hiring James Guercio and his company?” All I can offer you is our experience.For us, the answer was a resounding yes.I make no exaggeration when I state that I have simply no idea how it was James got the settlement he did.Our structural and personal property settlements were more than 40 and 50% larger than that offered by the insurance company. And that was not the end of the road. During the restoration we found we had to undertake additional work to bring the repairs into line with current NYC Department of Buildings code. Do you know if such code upgrades are covered by your policy? Did you know such a rider even existed? We didn't, but Rubin and Rosen did. That was another $79,000 the insurance company didn't mention.We finally moved back home in November 2017. And the home we moved back into was not only every bit as lovely as it was on January 20th 2015, it was far, far better. And I can honestly say that without James there is no way that would be true.I wish you well as you start the journey back. Just don't try and do it alone. Call James.
Brian D
22:24 29 Jul 18
Great experience!!! Always helpful and defiantly had my back when I needed them most. Thanks James for being a superior professional in my time of need.
Jeff Hunt
05:10 31 May 18
Rubin & Rosen Adjusters have been a blessing to my family on more than one occasion. First a fire, second a basement flood. I can't say enough of the honesty and intergity of James Guercio. I have recommended him to so many of my friends . Not only does he fight for the best cash settlement from you insurance company for the repairs of your home. he is very patient and explains every aspect of the process until completion. Rubin & Rosen is a business , but they treat me like family.
Marco B.
13:50 05 Mar 18
I had a great experience working with James. Everything was faster and cleaner then even my best hope...Definitely I will call again!!!!Thank you!!!
Sin3ster
21:44 14 Dec 17
I cannot say enough about "Rubin & Rosen Adjusters". They are the best of best in all your insurance adjustment need. I dealt with David in almost on a weekly bases, he was super curtious and professional in relation to my case. If you need an honest insurance adjusting company " Rubin & Rosen Adjusters" is the way to go. God bless them.
elena geller
22:13 12 Dec 17
i highly recommend this firm for getting insurance reimbursement for your home. I had an excellent experience with James Guercio who took care of filing the claim for me as well as all the step that had to be taken for me to receive insurance reimbursement. He did a phenomenal job.
lolu dodu
20:47 20 Sep 17
Adam Kessba and James Guercio are amazing. Very happy with their service. They are trustworthy. Highly recommended.
Noam Engelberg
18:30 18 Sep 17
James really helped us through some tough times. When our house was flooded we felt overwhelmed by the claim process. James helped explain us through all the details in an easy manner. He was very attentive as well as managed to claim more than we would be able to receive ourselves. We are very happy we chose to work with a public adjuster, and James in particular, rather than dealing directly with the insurance company.
Kristi Gregotowicz
23:37 14 Sep 17
James G. Is amazing and I am so pleased he was our adjuster during our horrible fire ! He is on top of everything and genuinely cares for his clients!!
Paul Felicione
21:09 10 Aug 17
My parents are 84 years of age and had a house fire and were displaced. James Guercio took care of all the details of my parents claim and assisted us through the rebuilding process. My parents are back in their home in less than 6 months after the fire even though there was major damage. James exceeded our expectations and we could not believe how quickly the process moved with his help. I am a practicing attorney in the NYC area and I have met many people in this area and James Guercio is clearly the best at what he does. I would highly recommend him.
Michael Stockstad
02:11 20 Jan 17
James Guercio did an amazing job with our fire insurance claim. It is very difficult to know what to do or who to trust after you experience a loss from fire. James and his team helped us navigate through all the processes from filing the insurance claim to restoring family photos. I would highly recommend working with James as your adjuster when you have an insurance claim. We were very happy with the insurance settlement that he negotiated. We were originally skeptical of paying a fee for the services that we thought we could do ourselves. I would now tell everyone that the small fee is worth the service and I am sure we received much more in than we would have ever been able to negotiate ourselves.
Ettore Daddi
01:18 12 Jul 16
John Marciano and his colleagues at Rubin & Rosen did an excellent job in representing my family against our insurance company. Our home was destroyed in a fire and our insurance company was over burdened with claims and could not give us the time of day and when they did they were always "a day late and a dollar short". John and his colleagues were a necessary help in being there for us through the entire process and making sure that our insurance company did not cheat us out of what our policy covered us for. God forbid if you ever have a fire! Your insurance company will do what ever it takes so they can save as much as possible and you'll be left with a lot less than what you had. Insurance companies do not care about you, all they care about is collecting premiums and when it comes time to pay a claim to a devastated family they cheat you where ever they can. John and his colleagues at Rubin and Rosen care about there clients. When they were done, my claim was 30% higher than what the insurance company originally offered me. When you are rebuilding an entire house that is a lot of money and it makes Rubin and Rosen worth every penny. There is no way I could have leveraged that from my insurance company without the hard work and support of Rubin & Rosen. Thank you John! You were our knight in shining armor and we will never forget the help you gave to our family !
Ethan Forchette
16:55 05 Jul 16
My experience was excellent. I dealt specifically with John Marcino and I could not have been happier. The professional manner in which he assisted with my claim and the timeliness of updates he provided was beyond expectation. It was not only the peice of mind that John provided but he was able to triple the amount of the settlement originally quoted from my insurance company.Even if you feel you have the ability to handle your claim yourself, dont do it! Insurance companies save millions of dollars by shortchanging their customer's by providing biased estimates and taking advantage of the average persons lack of comfort or understanding of the process.Do yourself a big favor and use these guys. You will be happy you did.
Emanuele alaimo
19:48 11 Feb 16
My family had a house fire back in May 2014. We are thankful to have worked with such a compassionate and professional person like James Guercio of Rubin & Rosen Adjusters. I cannot say but great things about him and his team. They are on time with everything they do for you, they even go beyond the call of duty. Their experience, knowledge, attention to detail and general overall expertise is stellar. I would highly recommend Rubin & Rosen Adjusters to anyone. Thank you for all your hard work during our time of need.
Melanie S.
10:12 09 Feb 16
Unfortunately after just buying my retirement house in 2011 hurricane Irene destroyed my first floor. James helped every step of the way, ensuring my home...
michelle bilotti
14:23 18 Jun 15
We had a house fire in March and still not living at home. Rubin and Rosen has given me back my life and Im able to focus on my daughter. Making sure that our hotel life is fun and a vacation like experience. Jimmy and his staff is always just a phone call away, he never makes me feel like Im bothering him or that my questions are unimportant. I will recommend them highly and use them again.Michelle B
Steven G
01:08 15 May 15
I am a resident of Breezy Point and in the aftermath of Superstorm Sandy I was very lucky. The fire that devastated my community ended one door away from my home and the water stayed in my basement. That being said, the siding on my home was melted, the bay window in the front of my home was severely cracked, my roof needed to be replaced and my home was filled with smoke and ash. Upon assessing the damage I got lucky again when I was introduced to James Guercio of Rubin & Rosen Adjusters. James immediately negotiated for triple of what the insurance company offered to sanitize and clean my home. He always made himself available and he negotiated a fair and equitable settlement for the rest of the damage to my home. I was extremely happy with the results as many of my neighbors are still fighting for fair settlements almost two years later. I highly recommend the work of James Guercio and Rubin & Rosen Adjusters.
Mary Ann Petrone
20:44 24 Feb 15
We had a house fire on 10/26/2013. Everything was chaos and there were many people trying to take advantage of our situation. When our adjuster from Rubin and Rosen sat and spoke with us we knew they were the company to go with. They were honest and right on top of everything. They helped us, and are continuing to help us, get through everything, even things they, as adjusters, didn't need to help us with! James Guercio took over our account when he felt things weren't going as smoothly as they should. He was very caring and got everything done in a prompt manor! I don't know what we would have done without him! If you are in need of a private adjuster Rubin and Rosen is the company to go with.
Christine Mulvey
16:20 12 Feb 15
We used Rubin & Rosen twice. First for Hurricane Irene and then Superstorm Sandy. The service we were given was invaluable. Jimmy was there for us every step of the way and addressed all of our concerns. We couldn't have been as successful as we were without him.
Bill Zukas
21:52 05 Jan 15
After tragically losing my father in a house fire in Nov 2013, I contracted with Rubin & Rosen Adjusters to represent me in the claims adjusting process. They were very sympathetic and took the time to explain the entire process to me. They were there with me every step of the way from start to finish, even helping me choose a great restoration construction firm (Dart Restoration) who did excellent work rebuilding the house. When issues arose with the insurance company regarding the settlement amount of the claim, they provided an attorney that eventually won the full settlement for us. I really appreciate the wonderful job they did, I considered them friends at the end. They gave me positive closure to a difficult time in my life and I would highly recommend them to anyone who would require an adjuster service.
Al
02:07 13 Nov 14
Ryan D.’s services were invaluable. Though just a small house fire, I can’t imagine his commitment to us being any greater. He was professional, courteous, and always there when he said he would be. We only wish we had him on our side prior to the insurance company sending in a cleaning crew -- had it been on Ryan’s watch the job would have been done much more thoroughly! I would definitely recommend Ryan D. to anyone who would need such services.
Kathy Smith
02:28 23 Oct 14
Had a small fire in my home, but the smoke caused alot of damage. Kevin made sure me and family were taken care of right from the beginning. We have two dogs so he helped us find a place that would take them, first in a hotel then in an apartment just a two blocks away from our actual home. Kevin made sure all of our lost items were accounted for, He checked in on us occasionlly to make sure we were okay. We moved back into our house two weeks ago and Kevin came to visit to make sure all we were settled. If something happens again (hope not) I'll be sure to give Rubin & Rosen a call.
